Exam 9 - Salesforce Certified Agentforce Specialist Certification
Test your knowledge on Agents in Customer Channels, using Einstein Service Replies for Email, Einstein Work Summaries, and AI-powered chat and email responses with Einstein Service Replies.
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Skill level
All levels
02
Sections
1
03
Lectures
3
04
Instructor
Team Mammoth
What's inside
This course includes.
✓
1
Sections
✓
3
Lectures
✓
3
Quizzes
✓
Certificate of completion
Included
✓
Mobile and desktop access
Included
✓
AI learning assistance
Included
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Course content
Curriculum & lectures.
+ Test Your Knowledge 3 lectures
Exam - Agents in Customer Channels
Locked
Exam - Use Einstein Service Replies for Email
Locked
Exam - Use Einstein Work Summaries
Locked
Ready to start building?
Test your knowledge on Agents in Customer Channels, using Einstein Service Replies for Email, Einstein Work Summaries, and AI-powered chat and email responses with Einstein Service Replies.