Exam 9 - Salesforce Certified Agentforce Specialist Certification
Test your knowledge on Agents in Customer Channels, using Einstein Service Replies for Email, Einstein Work Summaries, and AI-powered chat and email responses with Einstein Service Replies.
01
Skill level
All levels
02
Section
1
03
Lectures
3
04
Instructor
Team Mammoth
What's inside
This course includes.
✓
1
Section
✓
3
Lectures
✓
3
Quizzes
✓
Certificate of completion
Included
✓
Mobile and desktop access
Included
✓
AI learning assistance
Included
Unlock all courses with our Subscription Bundle! Get unlimited access to entire course library, books and assets. Learn more and subscribe today!
Course content
Curriculum & lectures.
+ Test Your Knowledge 3 lectures
Exam - Agents in Customer Channels
Locked
Exam - Use Einstein Service Replies for Email
Locked
Exam - Use Einstein Work Summaries
Locked
Ready to start building?
Test your knowledge on Agents in Customer Channels, using Einstein Service Replies for Email, Einstein Work Summaries, and AI-powered chat and email responses with Einstein Service Replies.